Bellevue: Dinner & Presentation — Human Factors That Impact LSS Team Improvements (More Information)
Event Details Description:
Deborah Hopen will be presenting the human factor and how it relates to DMAIC. The Lean Six Sigma methodology is well known and is practiced by many organizations around the world. Much of the focus when training Belts to lead, provide technical support to, or participate in LSS teams involves the technical concepts and tools associated with the Define-Measure-Analyze-Improve-Control Phases.
Comments: 0.3 RU
Coast Bellevue Hotel 625 116th Ave. NE Bellevue, WA 98004
Registration 5:00 p.m.-Dinner 6:00 p.m.
Announcements 6:45 p.m. Presentation 7:00 p.m.
Adjourn 8:00 p.m.
Parking: Free on site
Contact: Fred Cramer
Human Factors That Impact LSS Team Improvements
The Lean Six Sigma methodology is well known and is practiced by many organizations around the world. Much of the focus when training Belts to lead, provide technical support to, or participate in LSS teams involves the technical concepts and tools associated with the Define-Measure-Analyze-Improve-Control Phases. In real life, however, when teams experience project delays and resistance to proposed solutions, the underlying issues are related more toward human factors associated with change. This presentation will share some considerations on how research regarding American cultural archetypes impacts and can be leveraged to support the LSS process.
Speaker Bio: Deborah Hopen
Deborah has over 40 years of experience in total quality management. She has served as a senior executive with both Fortune and Inc 500 companies. Her varied experience includes time spent in general management, quality assurance and quality control, training, human resources, organization development, research and development, process engineering, and accounting.
From July 1995 through June 1997, she served as President and Chairman of the American Society for Quality. She also has served as President of the Washington State Quality Award Program and the International Standards Initiative, as well as being involved as a leader with numerous Washington State cultural and charitable organizations. Hopen is a Fellow of ASQ and is the editor of ASQ’s Journal for Quality and Participation.
In 2015, she was recognized with the Asia Pacific Quality Organization’s Miflora M. Gatchalian Medal for Women in Global Quality Leadership. She was a 2014 recipient of the ASQ Distinguished Service Medal. In 2011 she received ASQ’s Gryna Award, its Quality Management Division’s Roger Berger Spirit Award, and its Los Angeles Section’s Simon Collier Award. She also received the APQC C. Jackson Grayson Distinguished Pioneer of Quality Award in 2012.
In addition to being the author of more than 200 publications and presentations, she has taught statistics and statistical process control, quality management, production management, and production costing at the university level. She has a B.S. in Applied Science. Since then she has completed advanced studies in business administration, industrial and clinical psychology, and operations research. She was a Certified Quality Engineer for over 15 years and is recognized as a LSS Master Black Belt. Her consulting list includes clients from the manufacturing, service, military, government, healthcare, education, and not-for-profit sectors.
Date: Thursday September 8, 2016
Time: 5:00 pm – 8:00 pm
Enrollment opens: July 4, 2016
Enrollment closes: September 8, 2016
Current Price: $35.00
Valid until 09/05/2016